Update: we have received a confirmation from Paddle that the refund process has been initiated on October 5th, funds should reach your account within 3-5 days. We look forward to your email and an opportunity to make things right. Please contact our Customer Service at after you speak with Paypal. Our users have written 0 comments and reviews about Auslogics Driver Updater, and it has gotten 0 likes. This way they will allow us to access the transaction and process a return of funds. Please contact Paypal and notify them that you're accepting a refund and that the dispute is no longer needed. We would be happy to process a refund, but for that, the transaction needs to be released. Unfortunately, because of the open dispute, this transaction is frozen and everyone, including Paddle, are waiting for Paypal to finish their chargeback investigation. According to our records, you have instructed Paypal to process a chargeback for the charge. Dear Jeff, We would like to sincerely apologize for any negative experience you’ve had with our software or service.

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